Frequently Asked Questions (FAQs) – Angie Homes
Ordering & App
Q: How can I place an order on Angie Homes?
A: You can place orders on Angie Homes through our website or mobile app.
Q: Does Angie Homes have a mobile app?
A: Yes, the Angie Homes app is available on both iOS and Android platforms.
Q: Do Angie Homes product prices change over time?
A: Yes, prices are subject to change. Some items are imported, and their prices may fluctuate due to currency exchange rates and market factors.
Bedding & Home Furnishings
Q: Can towels and bedsheets be hand-washed, or do they require dry cleaning?
A: Towels and bedsheets do not require dry cleaning. They can be safely machine-washed and dried using normal heat settings.
Q: Do you use good-quality thread count for bedding?
A: Yes, we use high-quality fabrics with thread counts ranging from 200 to 650, ensuring comfort, durability, and a premium feel.
Q: Can bed sheets, bed covers, duvets, towels, throws, and blankets be used as gifts?
A: Yes, these products are perfect for gifting. We also offer professional gift packaging services for special occasions.
Q: Can these bedding products be used for wedding gifting and trousseau?
A: Absolutely. Our bedding collections are ideal for wedding gifting and trousseau, offering elegance, comfort, and long-lasting quality.
Q: Is customization available on bedding items?
A: Yes, selected items such as throws and blankets can be customized based on availability.
Q: Are different color options available?
A: In some cases, alternative color options can be arranged depending on product availability.
Curtains, Fabrics & Services
Q: Do you provide curtain stitching services?
A: Yes, curtain stitching is available through our trusted third-party vendors.
Q: Do you offer curtain installation services?
A: Yes, we provide curtain installation services for a seamless experience.
Q: Is there an extra charge for installation, stitching, or upholstery services?
A: Yes, installation, stitching, and fabric upholstery services are charged separately.
Q: How can Angie Homes furniture be maintained?
A: Furniture should be cleaned using a wooden cleaner and a soft, dry cloth. Avoid water or excessive moisture to protect the finish.
Q: How can Angie Homes products be maintained?
A: Each product comes with specific care instructions. Following them ensures long-lasting quality and finish.
Tableware
Q: Is the tableware dishwasher-safe?
A: Yes, our tableware is dishwasher-safe. Please follow the care instructions for best results.
Q: Does the tableware have gold plating?
A: Some tableware items feature gold plating, while others do not. Check individual product details for accurate information.
Gifting & Corporate Services
Q: Does Angie Homes sell gift cards?
A: Yes, gift cards are available, valid for one year and usable one time.
Q: Does Angie Homes offer corporate gifting?
A: Yes, we provide corporate gifting solutions and can also white-label products under your brand.
Q: Do we get discounts on bulk orders?
A: Yes, special discounts are available for bulk orders and corporate gifting.
Q: Does Angie Homes have franchise options?
A: Yes, Angie Homes is open to franchise opportunities for retail stores across India. For inquiries, contact 98107-11655 or email inquiry@angiehomes.co.
Q: Does Angie Homes have an affiliate program?
A: Yes, we have an affiliate program offering special rates to all partners.
Q: What makes Angie Homes Wedding Registry special?
A: Our Wedding Registry features long-lasting products such as furniture, tableware, and lighting, ensuring meaningful and durable gifting options.
Design & Styling Services
Q: Does Angie Homes offer design services?
A: Yes, Angie Homes is led by interior designer Ms. Angelika Kripalani, with over 25 years of experience. We offer styling programs and interior design solutions for homes and apartments.
Q: Are furniture packages included in interior design fees?
A: No, furniture packages are separate. Interior design fees are independent, economical, and accessible online.
Returns, Shipping & Damage Policy
Q: Does Angie Homes have a return or refund policy?
A: No, Angie Homes does not offer returns or refunds, whether orders are placed online or offline.
Q: What if the goods get damaged in transit?
A: If goods are damaged during transit, claims can be made through insurance. Angie Homes does not assume liability once goods are dispatched.
Q: How can we see the goods before dispatch?
A: Before dispatch, we send videos of the goods at all stages. Once the final video approval is given, our responsibility ends, and any further liability rests with the transporter and insurance company.
Q: Does Angie Homes provide touch-up or repair services if goods are damaged?
A: Yes, we offer touch-up and repair services to assist customers, limited to up to 10% of the value of the goods.